Teacher Workload and Organizational Culture as Predictors of Turnover Intention among Junior High School Teachers
DOI:
https://doi.org/10.59329/gawi.v6i1.335Keywords:
Teacher workload, Organizational culture, Turnover intention, Teacher retention, JD-R modelAbstract
Teacher turnover intention has become an important concern in educational institutions because it may affect instructional continuity and school effectiveness. Drawing on the Job Demands–Resources (JD-R) framework, this study examined the relationships between teacher workload, organizational culture, and turnover intention among public junior high school teachers in Indonesia. A quantitative cross-sectional survey was conducted involving 180 teachers from public junior high schools in Samarinda Ulu District, selected through proportionate random sampling. Data were collected using structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicated that teacher workload and organizational culture jointly explained 59.3% of the variance in turnover intention (R² = 0.593). Teacher workload was positively associated with turnover intention (β = 0.484, p < 0.001), whereas organizational culture was negatively associated with turnover intention (β = −0.332, p < 0.001). Workload demonstrated a stronger contribution to turnover intention than organizational culture. These findings suggest that both job demands and job resources are important factors associated with teachers’ intentions to remain in or leave their schools. The study contributes to the application of the JD-R framework in the context of Indonesian public junior high schools and highlights the importance of managing teacher workload while fostering a supportive organizational culture to strengthen teacher retention.
References
Abidin, Z. (2024). Effective Classroom Management as a Quick Solution to Improve Student Participation and Motivation in the Learning Process. Zabags International Journal of Education, 2(2), 75–88. https://doi.org/10.61233/zijed.v2i2.22
Ackah-Jnr, F. R., Appiah, J., Abedi, E. A., Opoku-Nkoom, I., & Salaam, M. A. (2022). Quality Education: Critical Policy Considerations that Impact Teacher Retention in Schools. European Journal of Education and Pedagogy, 3(3), 26–32. https://doi.org/10.24018/ejedu.2022.3.3.345
Ahmad, A. (2018). The relationship among job characteristics organizational commitment and employee turnover intentions. Journal of Work-Applied Management, 10(1), 74–92. https://doi.org/10.1108/JWAM-09-2017-0027
Alzubi, Y. Z. W. (2018). Turnover intentions in Jordanian Universities: The role of leadership behaviour, organizational commitment and organizational culture. International Journal of ADVANCED AND APPLIED SCIENCES, 5(1), 177–192. https://doi.org/10.21833/ijaas.2018.01.024
Arnold, B., & Rahimi, M. (2025). Teachers’ working conditions, wellbeing and retention: an exploratory analysis to identify the key factors associated with teachers’ intention to leave. The Australian Educational Researcher, 52(3), 1947–1973. https://doi.org/10.1007/s13384-024-00794-1
Bakker, A. B., & Demerouti, E. (2007). The Job Demands‐Resources model: state of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115
Bakker, A. B., & Demerouti, E. (2014). Job Demands–Resources Theory. In Wellbeing (pp. 1–28). Wiley. https://doi.org/10.1002/9781118539415.wbwell019
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056
Bogale, A. T., & Debela, K. L. (2024). Organizational culture: a systematic review. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2340129
Boudouaia, A., AL-Qadri, A. H., Houichi, A., & Diafi, S. (2024). A study on the effect of school culture on teachers’ commitment to curriculum implementation: The mediating role of self-efficacy and job satisfaction. Heliyon, 10(8), e29183. https://doi.org/10.1016/j.heliyon.2024.e29183
Britton, E. M. (2018). IE by.
Brown, A. R., Walters, J. E., & Jones, A. E. (2019). Pathways to Retention: Job Satisfaction, Burnout, & Organizational Commitment among Social Workers. Journal of Evidence-Based Social Work, 16(6), 577–594. https://doi.org/10.1080/26408066.2019.1658006
Collie, R. J. (2023). Teacher well‐being and turnover intentions: Investigating the roles of job resources and job demands. British Journal of Educational Psychology, 93(3), 712–726. https://doi.org/10.1111/bjep.12587
Conley, S., & You, S. (2017). Key influences on special education teachers’ intentions to leave. Educational Management Administration & Leadership, 45(3), 521–540. https://doi.org/10.1177/1741143215608859
Demerouti, E., & Bakker, A. B. (2011). The Job Demands?Resources model: Challenges for future research. SA Journal of Industrial Psychology, 37(2), 1–9. https://doi.org/10.4102/sajip.v37i2.974
Denison, D. R., & Mishra, A. K. (1995). Toward a Theory of Organizational Culture and Effectiveness. Organization Science, 6(2), 204–223. https://doi.org/10.1287/orsc.6.2.204
Evangeline, N. (2021). Organizational Culture and Organizational Performance: A Review of Literature. International Journal of Advances in Engineering and Management (IJAEM), 3(1), 361. https://doi.org/10.35629/5252-0301361372
Faiz Rasool, S., Almas, T., Afzal, F., & MOHELSKA, H. (2024). Inclusion of JD-R Theory Perspective to Enhance Employee Engagement. Sage Open, 14(1). https://doi.org/10.1177/21582440231220207
Granziera, H. (2022). Teachers’ Personal Resources: What Do We Know and Where Do We Go? A Scoping Review Through the Lens of Job Demands-Resources Theory. Journal of Positive Psychology & Wellbeing, 6(2), 1695–1718. http://journalppw.comhttps//orcid.org/0000-0002-9628-7266
Hadisaputra, P., Haryadi, L. F., Zuhri, M., Thohri, M., & Zulkifli, M. (2024). The Role of Teachers in Curriculum Management Implementation: A Narrative Literature Review on Challenges, Best Practices, and Professional Development. Asian Journal of Education and Social Studies, 50(5), 18–27. https://doi.org/10.9734/ajess/2024/v50i51338
Hatimah, H. (2023). Administrasi guru dan proses belajar mengajar di sekolah dasar. Jurnal Rinjani Pendidikan Guru Sekolah Dasar, 1(1), 22. https://jurnalrinjanipendidikan.com/index.php/JR-PGSD
Hobfoll, S. E., & Shirom, A. (2000). Conservation of resources theory: Applications to stress and management in the workplace. Handbook of organization behavior, 2, 57-81.
Hung, W.-Y., Chang, I.-H., & Hsiao, Y.-C. (2025). The impact of workload and emotional demands on turnover intentions: the mediating and moderating effects of job burnout. Frontiers in Psychology, 16. https://doi.org/10.3389/fpsyg.2025.1699421
Ismail, S. M. M., & David, S. A. (2024). Theory and practice the impact of school leadership support on teacher retention: A study among school leaders and teacher. International Journal of Educational Administration and Leadership: Theory and Practice, 3(1), 1–15. www.ijedal.com
Li, Y., Tuckey, M. R., Bakker, A., Chen, P. Y., & Dollard, M. F. (2023). Linking objective and subjective job demands and resources in the JD-R model: A multilevel design. Work & Stress, 37(1), 27–54. https://doi.org/10.1080/02678373.2022.2028319
Mansour, H., & Abu Sharour, L. (2021). Results of survey on perception of patient safety culture among emergency nurses in Jordan: Influence of burnout, job satisfaction, turnover intention, and workload. Journal of Healthcare Quality Research, 36(6), 370–377. https://doi.org/10.1016/j.jhqr.2021.05.001
Merino-Soto, C. (2018). Confidence interval for difference between coefficients of content validity (Aiken’s V): A SPSS syntax.
Mu’alimin, M., Muhith, A. M., & Hepni, H. (2026). School principals’ and teachers’ perspectives on school quality management in Islamic schools: insights from Indonesia. International Journal of Educational Management, 40(4), 727–741. https://doi.org/10.1108/IJEM-05-2025-0387
Mu’aziyah, S. E. S., & Isnawati. (2023). Curriculum Change vs Changes in The Field: How Contextual is Learning in The Merdeka Curiculum? Equator Science Journal, 1(2), 73–79. https://doi.org/10.61142/esj.v1i2.34
Nurharini, F., Muaziyah, S. E. S., & Shidqiyyah, N. (2024). Implementation of Educational Innovations in Student Management, Facilities, Curriculum, and Public Relations in Integrated Science-Social Studies Learning at MI Al-Islamiyah Bangil: A Case Study. Equator Science Journal, 2(3), 149–154. https://doi.org/10.61142/esj.v2i3.160
Opolot, J. S., Simiyu, G., Tumwine, S., Mwesigwa, R., & Nasiima, S. (2026). Organizational culture and turnover intention in higher education: a moderated mediation model of commitment and self-efficacy. Cogent Psychology, 13(1). https://doi.org/10.1080/23311908.2026.2632390
Pansini, M., Buonomo, I., De Vincenzi, C., Ferrara, B., & Benevene, P. (2023). Positioning Technostress in the JD-R Model Perspective: A Systematic Literature Review. Healthcare, 11(3), 446. https://doi.org/10.3390/healthcare11030446
Park, K. A., & Johnson, K. R. (2019). Job satisfaction, work engagement, and turnover intention of CTE health science teachers. International Journal for Research in Vocational Education and Training, 6(3), 224–242. https://doi.org/10.13152/IJRVET.6.3.2
Plaku, A. K., & Leka, K. (2025). The role of leaders in shaping school culture. Frontiers in Education, 10. https://doi.org/10.3389/feduc.2025.1541525
Pourtousi, Z., & Ghanizadeh, A. (2020). Teachers’ Motivation and Its Association with Job Commitment and Work Engagement. Psychological Studies, 65(4), 455–466. https://doi.org/10.1007/s12646-020-00571-x
Purwanto, M. B. (2023). Manajerial Kepala Sekolah Dalam Meningkatkan Kualitas Administrasi Guru. Jurnal Ilmiah LIMEEMAS, 1, h. 5. https://ejournal.apmapi.or.id/index.php/Limeemas/article/view/1%0Ahttps://ejournal.apmapi.or.id/index.php/Limeemas/article/download/1/1
Radic, A., Arjona-Fuentes, J. M., Ariza-Montes, A., Han, H., & Law, R. (2020). Job demands–job resources (JD-R) model, work engagement, and well-being of cruise ship employees. International Journal of Hospitality Management, 88, 102518. https://doi.org/10.1016/j.ijhm.2020.102518
Rahimi, M., & Arnold, B. (2025). Understanding Australia’s teacher shortage: the importance of psychosocial working conditions to turnover intentions. The Australian Educational Researcher, 52(1), 383–409. https://doi.org/10.1007/s13384-024-00720-5
Rahyasih, Y., Devi Cahya Ruhimat, M., & Kunmei, L. (2025). Promoting the Strategic Education Policy: How to Resolve the Teacher Shortage in Indonesia? Journal of Education and Teaching (JET), 6(2), 345–364. https://doi.org/10.51454/jet.v6i2.573
Sanchez, J. E., Paul, J. M., & Thornton, B. W. (2022). Relationships among teachers’ perceptions of principal leadership and teachers’ perceptions of school climate in the high school setting. International Journal of Leadership in Education, 25(6), 855–875. https://doi.org/10.1080/13603124.2019.1708471
Sarpong, S. A., Akom, M. S., Kusi-Owusu, E., Ofosua-Adjei, I., & Lee, Y. (2021). The Role of Commitment in the Relationship between Components of Organizational Culture and Intention to Stay. Sustainability, 13(9), 5151. https://doi.org/10.3390/su13095151
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2022). Partial Least Squares Structural Equation Modeling. In Handbook of Market Research (pp. 587–632). Springer International Publishing. https://doi.org/10.1007/978-3-319-57413-4_15
Schaack, D. D., Donovan, C. V., Adejumo, T., & Ortega, M. (2022). To Stay or to Leave: Factors Shaping Early Childhood Teachers’ Turnover and Retention Decisions. Journal of Research in Childhood Education, 36(2), 327–345. https://doi.org/10.1080/02568543.2021.1955779
Shah, S. M., Noranee, S., Munir, Z. A., Noranee, S., Shahruddin, S., & Mujanah, S. (2024). The Influence of Work-Life Balance, Workload and Work Environment on Burnout among Teachers in Melaka Tengah District, Malaysia. 16(1), 137–152.
Trocino, M. F., Schettino, G., & Capone, V. (2025). Understanding Well-Being in the Classroom: A Study on Italian Primary School Teachers Using the JD-R Model. European Journal of Investigation in Health, Psychology and Education, 15(11), 234. https://doi.org/10.3390/ejihpe15110234
Van Tran, H., Tran, A. V., & Le, M. N. B. (2023). The Relationship between Organizational Culture, Job Satisfaction, and Commitment of Lecturers at Universities. Emerging Science Journal, 7(Special Issue), 279–292. https://doi.org/10.28991/ESJ-2023-SIED2-021
Wang, H., Jin, Y., Wang, D., Zhao, S., Sang, X., & Yuan, B. (2020). Job satisfaction, burnout, and turnover intention among primary care providers in rural China: results from structural equation modeling. BMC Family Practice, 21(1), 12. https://doi.org/10.1186/s12875-020-1083-8
Wei, C., & Ye, J.-H. (2022). The Impacts of Work-Life Balance on the Emotional Exhaustion and Well-Being of College Teachers in China. Healthcare, 10(11), 2234. https://doi.org/10.3390/healthcare10112234
Wong, K. F. E., & Cheng, C. (2020). The Turnover Intention–Behaviour Link: A Culture‐Moderated Meta‐Analysis. Journal of Management Studies, 57(6), 1174–1216. https://doi.org/10.1111/joms.12520
Yamao, S. (2024). Social exchange theory. In A Guide to Key Theories for Human Resource Management Research (pp. 274–279). Edward Elgar Publishing. https://doi.org/10.4337/9781035308767.ch35
Zaheer, S., Ginsburg, L., Wong, H. J., Thomson, K., Bain, L., & Wulffhart, Z. (2019). Turnover intention of hospital staff in Ontario, Canada: exploring the role of frontline supervisors, teamwork, and mindful organizing. Human Resources for Health, 17(1), 66. https://doi.org/10.1186/s12960-019-0404-2
Zang, N., Cao, H., Zhou, N., Jiang, L., & Li, B. (2022). Job load, job stress, and job exhaustion among Chinese junior middle school teachers: Job satisfaction as a mediator and teacher’s role as a moderator. Social Psychology of Education, 25(5), 1003–1030. https://doi.org/10.1007/s11218-022-09719-1
Zhu, B., & Frangopol, D. M. (2012). Reliability, redundancy and risk as performance indicators of structural systems during their life-cycle. Engineering Structures, 41, 34–49. https://doi.org/10.1016/j.engstruct.2012.03.029
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Kusuma Galih Ayusaputri, Laili Komariyah, Moh Bahzar

This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
-
Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.

